Privacy Policy
Last updated: February 5, 2025
At Edu.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform.
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, and profile details you provide during registration
- Learning Data: Questions you ask, subjects you study, study time, and learning preferences
- Uploaded Content: Files, images, and documents you upload for analysis
- Payment Information: Billing details processed securely through our payment providers
- Communications: Messages you send to us for support or feedback
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our learning platform
- Personalize your learning experience and recommendations
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activities
3. AI and Learning Data
Our AI tutoring system processes your questions and learning interactions to provide helpful explanations. We may use anonymized and aggregated learning data to improve our AI models and educational content. Your personal conversations are not shared with other users or used to train AI without your consent.
4. Information Sharing
We do not sell your personal information. We may share information:
- With service providers who assist in our operations (hosting, payment processing, analytics)
- To comply with legal obligations or protect our rights
- In connection with a merger, acquisition, or sale of assets (with notice to you)
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
7. Children's Privacy
Edu.ai is designed for students of all ages. For users under 13, we require parental consent and collect only information necessary to provide our educational services in compliance with COPPA.
8. Cookies and Tracking
We use cookies and similar technologies to remember your preferences, understand how you use our platform, and improve your experience. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@edu.ai.